NIE have been in touch with PSNI re the following scam that has occurred over recent weeks.
Below is a copy of their recent press release details.
Please ensure you pass these details on especially to vulnerable and elderly neighbours and family.
Phone Scam For Bank Details
Local energy company, NIE Energy, would like to warn customers to be careful following a spate of bogus telephone callers.
In the most recent incident, a woman with a foreign accent called pretending to from NIE Energy. She said she was calling to arrange to fit an energy saving device and then asked for address and other personal information.
Chris Bell from NIE Energy said: “We have had a number of reports of similar incidents in the last few weeks, so we thought it would be good to let other people know of this scam.
“In the latest case, the gentleman was rightly suspicious when the caller started asking for address and other details. Our customer knew that we would have that information already and would have no need to ask for it. In a similar incident a few weeks ago, a man with a foreign accent called saying he was from NIE Energy and went on to ask for bank details.
“What we would advise is that if any customer is worried that the caller isn’t legitimate, terminate the call. Legitimate companies won’t have a problem with you calling them back. In the case of NIE Energy, you can find our telephone number on the back of bills or direct debit statements and also in the Yellow Pages and Phonebook, as well as online.”
If there are any other similar calls, you can contact NIE Energy’s Customer Helpline is 08457 455 455 (local call rate. Mon-Fri 8am-8pm and Sat 9am-1pm).
Tuesday, 1 December 2009
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